Last Updated: September 29, 2026
By accessing and using this website, you acknowledge that you have read, accepted, and agree to be bound by these Terms and Conditions. If you do not accept the terms set forth herein, you are strictly prohibited from visiting, accessing, registering with, and/or using our website and services, except as necessary to review these Terms and Conditions and other applicable policies.

Terms and conditions of NP in Family Health On Demand 24/7 PLLC

NP in Family Health On Demand 24/7, PLLC (“IV DRIPS”) owns and operates this website, located at https://ivdrips.com, to provide a platform to purchase our products and services.

We may update these Terms and Conditions from time to time. If we make changes, we will notify you by revising the date listed at the top of this agreement. We may provide you with additional notice if we make any material changes to this agreement. Your continued use after any changes made to this agreement constitutes your acceptance of these Terms and Conditions, as modified by any such changes.

1. Consent to Participating in Services; Acknowledgement of Inherent Risks; Liability and Release

By choosing to participate in our services, you understand that participating in intravenous (“IV”) hydration, vitamin/supplement administration, pharmaceutical administration, programs and services made available by IV DRIPS carries risks and that your eligibility for the services may be dependent upon your health conditions and medical history. Before participating in any services, you must agree to review and sign all policies provided to you by IV DRIPS, including Privacy Policy, HIPAA Privacy Notice, and Cancellation Policy. By using our services, you assume all risks and agree to release IV DRIPS, and its employees and agents, from any liability related to any injuries or adverse outcomes.

Our services are not a substitute for medical advice, diagnosis, or treatment. You acknowledge that IV DRIPS has made no guarantees or assurances concerning the results intended from the sessions and programs offered by IV DRIPS. You should consult with a physician before using our services, especially if you have any underlying health conditions. Prior to your participation in the services, you will have the opportunity to ask questions and consult with your designated nurse or other IV DRIPS practitioner. By agreeing to participate in the services, you acknowledge that all of your questions were answered fully and to your satisfaction. You further understand that you alone assume all risks associated with your participation.

By agreeing to participate in the services, you acknowledge that you must provide IV DRIPS with certain personal information, including health information that may be protected under HIPAA, and you authorize IV DRIPS to use or disclose such certain personal information, if necessary. You can find our full HIPAA Privacy Notice at https://ivdrips.com/hipaa-privacy-notice/ .

2. Likeness and Photo Release Waiver

By agreeing to participate in the services, you agree to give IV DRIPS, and any employees or agents of IV DRIPS, the right and permission to use or publish any photographs taken of me for art or promotional purposes including, but not limited to, advertising, publicity, or commercial/display of use. This includes pictures to be posted on social media (e.g., Facebook, Twitter, TikTok) and our website. You further hereby release and discharge IV DRIPS, and its employees and agents, from any legal or equitable claim originating from the use of such photographs, including, but not limited to: (i) blurring of any image(s), (ii) alteration, (iii) distortion or use in composite form, (iv) libel, (v) invasion of privacy, or (vi) any claim based on the production or publishing of any material resulting from a service provided by IV DRIPS. You consent to IV DRIPS using your name, image, or quote for any promotion and understand that all proprietary rights belong to IV DRIPS.

3. Consent to being enrolled in IV DRIPS Loyalty Program

IV DRIPS loyalty program is associated with your Zenoti Account. IVDRIPS Rewards is a points-based loyalty program that lets guests earn rewards for engaging with IVDRIPS. Members earn points for specific actions rather than based on the amount spent: points have a redemption value of 10 points = $1 and can be applied toward future purchases with IVDRIPS. Converted points can only be redeemed with drip purchase except free drip of choice. Redemption of rewards cannot be combined with other promotions. NAD+ is excluded from 10% and 15% off reward. Loyalty Program benefits are non-transferable.

4. Telehealth Subscription Program Agreement

In addition to the services provided by IV DRIPS, we also provide personalized support and care through our telehealth subscription program (the “Telehealth Program”) through NP in Family Health on Demand 24/7, PLLC’s practice (the “Practice”). By subscribing to the Program, you agree to the following:

1. Informed Consent for Telehealth Services. You agree to receive telehealth services for the duration of your participation in the Telehealth Program. Telehealth involves the use of audio, video, or other electronic communications to interact with you, consult with your service provider, and/or review your medical information for the purpose of diagnosis, therapy, follow-up, coaching and/or education; telehealth may be provided as synchronous (in real time) or asynchronous (not in real time, such as by sending a chat or a photo and later receiving a response). During your telehealth consultation with the Practice, details of your medical history and personal health information may be collected and such information may be disclosed and/or discussed with other health professionals involved in your care and treatment through the use of interactive video, audio, and telecommunications technology. The benefits of telehealth include having access to specialists and additional medical information and education without having to travel outside of your home or local health care community. A potential risk of telehealth is that because of your specific medical condition or due to technical problems, a face-to-face consultation may still be necessary after the telehealth appointment. You agree that the Practice shall determine whether or not the condition being diagnosed and/or treated is appropriate for a telehealth encounter. Additionally, while the Practice shall comply with all administrative, physical and technical safeguards set forth in the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, in rare circumstances, security protocols could fail, causing a breach of patient privacy. The Practice shall hold you harmless for any information lost due to technical failures. The alternative to receiving telehealth services is to not receive them. You understand the risks, benefits, and alternatives of receiving telehealth services. You may ask your provider any questions you may have regarding telehealth services. You may be asked to sign additional consents or provide additional information before receiving telehealth services if you reside in a state where additional documentation or additional information is required prior to receiving telehealth services. Our services should not be used for emergency care or services. If you’re experiencing a medical emergency, please call 911 immediately, or go to the nearest emergency room. ‍
2. Program Details. The Telehealth Program is intended to provide telehealth services on demand. You will make an appointment with the Practice to set up a video conference with a licensed nurse practitioner (“Nurse Practitioner”). A Nurse Practitioner will examine you and prescribe medication if need be. The Nurse Practitioner will only provide treatment in accordance with your medical needs. The Nurse Practitioner has the right to request additional information regarding your medical history and may refer to your primary care physician or a specialist for further treatment if the Nurse Practitioner deems it necessary. Please note that under the Telehealth Program, Nurse Practitioner cannot prescribe any controlled substances, weight loss medication or any medication that requires ongoing monitoring.
3. Plans. The Telehealth Program offers three levels of service. Subscribers can choose from: (1) The Silver Plan, which includes one telehealth consultation per month and up to a three consultation roll over if a consultation is not used in any given month. Additional telehealth consultations shall be at an added cost. (2) The Gold Plan which includes unlimited telehealth consultations and blood work. (3) The Platinum Family Plan which offers the same benefits as the Gold Plan but for up to four family members over the age of 18.
4. Subscription, Payment and Cancellation. The Telehealth Program is a subscription-based program that charges a monthly fee for services (“Subscription”).- Your payment device will be automatically charged on a monthly basis until you cancel your Subscription in accordance with the terms herein.
   – To the extent permitted by law, Subscription fees are final and non-refundable expressly stated otherwise.
   – The Practice reserves the right to cancel your Subscription for non-payment, for breaching these terms, or for any act of aggression or violence towards Practice staff or contractors (as shall solely be determined by the Practice). In the event of such cancellation, you shall not be refunded any payment made for that Billing Cycle (as hereinafter defined).
   – You acknowledge and agree that your Subscription will automatically renew on a monthly basis on the monthly anniversary of you joining the Telehealth Program (“Billing Cycle”) unless you cancel it in accordance with these terms.
   – Subscriptions automatically renew at the end of each Billing Cycle. To terminate this agreement prior to any renewal, you must email [email protected] no less than two (2) business days prior to the end of your Billing Cycle.
   – You understand and agree that the cancellation or termination of your Subscription pursuant to the terms of this Agreement is your sole remedy with respect to any dispute with the Practice.
   – Upon the cancellation or termination of your Subscription, we may immediately deactivate your access to our services. Your access to telehealth will be suspended as of the date your participation in the Telehealth Program ends.
   – Plan accordingly to ensure that your access to any prescription medication is not interrupted as a result of any cancellation.
5. Subscription Products. Prescription drugs of any sort prescribed by the Practice are additional out of pocket expenses and are not included in the Telehealth Program. You are fully responsible for any costs associated with filling prescriptions prescribed by the Practice at the pharmacy of your choice.
6. Confidentiality and Compliance. We will take appropriate precautions to keep your health information confidential and not disclose it without your consent. You are also protected under the provisions of the federal Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and any other applicable federal and state laws related to the protection of patient information and how we will use and disclose your protected health information.
7. Consent to Call, Email, Text, and Application Messaging. You expressly consent to allow our agents and us to communicate with you by telephone call, email, text message, and/or other forms of unencrypted electronic messaging (“Electronic Messages”) using any telephone numbers or email addresses that you provide us or that we obtain lawfully. You expressly agree to receive prerecorded or automated Electronic Messages from us. You understand the risks associated with communicating through Electronic Messages, including, without limitation, that Electronic Messages can easily be misaddressed to or forwarded to unintended recipients, that Electronic Messages can be stored, that backup copies of Electronic Messages may exist even after the Electronic Messages are deleted, that Electronic Messages may not be secure and thus may be used or forwarded without your permission or knowledge, that Electronic Messages may be inspected by your telephone carrier, and that Electronic Messages may be used as evidence in court. You understand that we are not liable for any breaches of confidentiality caused by you or a third party. You understand that Electronic Messages may be filed in your medical record. You may opt out of automated Electronic Messages, including SMS and/or email, at any time by sending a request via email to [email protected]. You acknowledge and agree to receive a final message confirming your choice to opt out. Unless you revoke your consent to communicate with us via Electronic Messages, your consent will last for the duration of your participation in the Telehealth Program. In exchange for the services provided by us, you release us from all claims, causes of action, lawsuits, damages, losses, liabilities, or other harms relating to any Electronic Messages you exchange with us. You release us from all claims, causes of action, or lawsuits based on any alleged violations of any laws, including the Telephone Consumer Protection Act, the Truth in Caller ID Act, the CAN-SPAM Act, the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, HIPAA, any similar state and local acts or statutes, and any federal or state tort or consumer protection laws.
8. Notice Regarding Your Financial Responsibility for Services. Neither the Practice nor any of its Providers are enrolled with or a participating provider with any federal or state healthcare programs (i.e., Medicare, Medicaid) for the provision of any healthcare services or supplies and, as such, you acknowledge and agree that (1) you have sole financial responsibility for all Subscription services or products you purchase, and (2) neither you, nor the Practice may submit a claim for reimbursement to any federal or state healthcare program for the costs of the services and products provided to you.
9. Indemnification. You agree to defend, indemnify and hold the Practice, its officers, directors, managers, partners, employees, agents, and suppliers harmless from and against all third-party claims, demands, damages, liabilities, costs and expenses including reasonable attorneys’ fees against or incurred by the Practice arising out of your: (1) breach of these terms; (2) violation by you of any and all applicable laws, regulations or rules; or (3) your use of the Telehealth Program’s materials or features in an unauthorized manner.
10. Arbitration Agreement. You agree that any dispute between you and the Practice shall be resolved by binding, individual arbitration conducted before one commercial arbitrator from the American Arbitration Association (“AAA”), and you knowingly waive your rights to a jury trial and to participate in a class action lawsuit or class-wide arbitration.   The arbitration will be governed by the AAA’s commercial arbitration rules and payment of arbitration costs will be governed by the AAA’s fee schedule.
11. Disclaimer.– The Services are not intended for individuals under the age of eighteen (18), and individuals under the age of eighteen (18) are prohibited from participating in the Telehealth Program.
    – Your compliance with all the terms described herein, as well as all applicable laws and regulations, is a condition of your participation in the Telehealth Program.
    – Your interactions with the Practice and participation in the Telehealth Program is not intended to take the place of your relationship with your regular health care practitioners.
    – The Practice does not guarantee any specific outcomes associated with your participation in the Telehealth Program.
    – You agree that the Practice shall not be liable for any damages, losses, or liabilities arising from the use of or reliance on the Telehealth Program.
12. Acknowledgment. You have read and understand the information provided above and understand and agree to the terms in this Agreement, including the services, payment methods, and cancellation policy.

5. Weight Loss Program Subscription Agreement

If you choose to participate in the Practice’s Hosch Wellness weight loss program (the “Weight Loss Program”) via telehealth, you agree to the following:

1. Informed Consent for Telehealth Services. You agree to receive telehealth services for the duration of your participation in the Weight Loss Program. Telehealth involves the use of audio, video, or other electronic communications to interact with you, consult with your service provider, and/or review your medical information for the purpose of diagnosis, therapy, follow-up, coaching and/or education; telehealth may be provided as synchronous (in real time) or asynchronous (not in real time, such as by sending a chat or a photo and later receiving a response). During your telehealth consultation with the Practice, details of your medical history and personal health information may be collected and such information may be disclosed and/or discussed with other health professionals involved in your care and treatment through the use of interactive video, audio, and telecommunications technology. The benefits of telehealth include having access to specialists and additional medical information and education without having to travel outside of your home or local health care community. A potential risk of telehealth is that because of your specific medical condition or due to technical problems, a face-to-face consultation may still be necessary after the telehealth appointment. You agree that the Practice shall determine whether or not the condition being diagnosed and/or treated is appropriate for a telehealth encounter. Additionally, while the Practice shall comply with all administrative, physical and technical safeguards set forth in the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, in rare circumstances, security protocols could fail, causing a breach of patient privacy. The Practice shall hold you harmless for any information lost due to technical failures. The alternative to receiving telehealth services is to not receive them. You understand the risks, benefits, and alternatives of receiving telehealth services. You may ask your provider any questions you may have regarding telehealth services. You may be asked to sign additional consents or provide additional information before receiving telehealth services if you reside in a state where additional documentation or additional information is required prior to receiving telehealth services. Our services should not be used for emergency care or services. If you’re experiencing a medical emergency, please call 911 immediately, or go to the nearest emergency room.
2. Program Details. The Weight Loss Program is a program to help you lose weight. Once you join, you will receive an initial telehealth consultation and blood test to determine eligibility for the Weight Loss Program. If you are deemed eligible, you will receive a personalized weight loss plan with customized medicated treatment to help you lose weight. You will also receive a dedicated nurse practitioner who you can check in with every three weeks to monitor your progress and provide any necessary ongoing medical treatment and/or prescription drugs. If you are not deemed eligible you will be refunded your enrollment fee.
3. Subscription, Payment and Cancellation. The Weight Loss Program is a subscription-based program that offers terms of six months and twelve months (“Subscription”).- Your payment device will be automatically charged on a monthly basis until you cancel your Subscription in accordance with the terms herein.- To the extent permitted by law, Subscription fees are final, non-refundable and subject to an early termination fee unless expressly stated otherwise.
   – The Practice reserves the right to cancel your Subscription for non-payment, for breaching these terms, or for any act of aggression or violence towards Practice staff or contractors (as shall solely be determined by the Practice). In the event of such cancellation, you shall be liable to any applicable early termination fee.
   – You acknowledge and agree that your Subscription will automatically renew at the end of any term unless you cancel it in accordance with these terms.
   – Cancelling your Subscription prior to the end of any term shall be subject to a fee equal to three (3) months’ worth of the Subscription cost.
   Subscriptions automatically renew at the end of each term. To terminate this agreement prior to any renewal, you must email [email protected] no less than thirty (30) days prior to the end of any then-current term.
   – You understand and agree that the cancellation or termination of your Subscription pursuant to the terms of this Agreement is your sole remedy with respect to any dispute with the Practice.
   – Upon cancellation or termination of your Subscription, we may immediately deactivate your access to our services. Your access to telehealth will be suspended as of the date of cancellation.
   – Plan accordingly to ensure that your access to any prescription medication is not interrupted as a result of the cancellation.
4. Subscription Products. Prescription drugs of any sort prescribed by the Practice are additional out of pocket expenses and are not included in the Weight Loss Program. You are fully responsible for any costs associated with filling prescriptions prescribed by the Practice at the pharmacy of your choice.
5. Confidentiality and Compliance. We will take appropriate precautions to keep your health information confidential and not disclose it without your consent. You are also protected under the provisions of the federal Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and any other applicable federal and state laws related to the protection of patient information and how we will use and disclose your protected health information.
6. Consent to Call, Email, Text, and Application Messaging. You expressly consent to allow our agents and us to communicate with you by telephone call, email, text message, and/or other forms of unencrypted electronic messaging (“Electronic Messages”) using any telephone numbers or email addresses that you provide us or that we obtain lawfully. You expressly agree to receive prerecorded or automated Electronic Messages from us. You understand the risks associated with communicating through Electronic Messages, including, without limitation, that Electronic Messages can easily be misaddressed to or forwarded to unintended recipients, that Electronic Messages can be stored, that backup copies of Electronic Messages may exist even after the Electronic Messages are deleted, that Electronic Messages may not be secure and thus may be used or forwarded without your permission or knowledge, that Electronic Messages may be inspected by your telephone carrier, and that Electronic Messages may be used as evidence in court. You understand that we are not liable for any breaches of confidentiality caused by you or a third party. You understand that Electronic Messages may be filed in your medical record. You may opt out of automated Electronic Messages, including SMS and/or email, at any time by sending a request via email to [email protected]. You acknowledge and agree to receive a final message confirming your choice to opt out. Unless you revoke your consent to communicate with us via Electronic Messages, your consent will last for the duration of your participation in the Weight Loss Program. In exchange for the services provided by us, you release us from all claims, causes of action, lawsuits, damages, losses, liabilities, or other harms relating to any Electronic Messages you exchange with us. You release us from all claims, causes of action, or lawsuits based on any alleged violations of any laws, including the Telephone Consumer Protection Act, the Truth in Caller ID Act, the CAN-SPAM Act, the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, HIPAA, any similar state and local acts or statutes, and any federal or state tort or consumer protection laws.
7. Notice Regarding Your Financial Responsibility for Services. Neither the Practice nor any of its Providers are enrolled with or a participating provider with any federal or state healthcare programs (i.e., Medicare, Medicaid) for the provision of any healthcare services or supplies and, as such, you acknowledge and agree that (1) you have sole financial responsibility for all Subscription services or products you purchase, and (2) neither you, nor the Practice may submit a claim for reimbursement to any federal or state healthcare program for the costs of the services and products provided to you.
8. Indemnification. You agree to defend, indemnify and hold the Practice, its officers, directors, managers, partners, employees, agents, and suppliers harmless from and against all third-party claims, demands, damages, liabilities, costs and expenses including reasonable attorneys’ fees against or incurred by the Practice arising out of your: (1) breach of these terms; (2) violation by you of any and all applicable laws, regulations or rules; or (3) your use of the Weight Loss Program’s materials or features in an unauthorized manner.
9. Arbitration Agreement. You agree that any dispute between you and the Practice shall be resolved by binding, individual arbitration conducted before one commercial arbitrator from the American Arbitration Association (“AAA”), and you knowingly waive your rights to a jury trial and to participate in a class action lawsuit or class-wide arbitration. The arbitration will be governed by the AAA’s commercial arbitration rules and payment of arbitration costs will be governed by the AAA’s fee schedule.
10. Disclaimer.- The Services are not intended for individuals under the age of eighteen (18), and individuals under the age of eighteen (18) are prohibited from participating in the Weight Loss Program.
    – Your compliance with all the terms described herein, as well as all applicable laws and regulations, is a condition of your participation in the Weight Loss Program.
    – Your interactions with the Practice and participation in the Weight Loss Program is not intended to take the place of your relationship with your regular health care practitioners.
    – The Weight Loss Program is not approved by the FDA and is considered off label use.
    – The Practice does not guarantee any specific results or outcomes associated with your participation in the Weight Loss Program.
    – Individual results may vary, and the effectiveness of the Weight Loss Program may depend on various factors, including but not limited to each individual’s health condition, adherence to recommended guidelines, and other personal circumstances.
    – You agree that the Practice shall not be liable for any damages, losses, or liabilities arising from the use of or reliance on the Weight Loss Program.
11. Acknowledgment. You have read and understand the information provided above and understand and agree to the terms in this Agreement, including the services, payment methods, and cancellation policy.

6. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of the State of New York. Any disputes arising out of or related to this agreement shall be resolved in a court of competent jurisdiction in the City and State of New York.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us.
Email: [email protected]
Telephone Number: 212-220-3957
Mailing Address:
NP In Family Health On Demand 24/7, PLLC (IV DRIPS)
980 East 12th Street
Brooklyn, New York 11230